Calls and Conference Calls in Specloop, From Ring to Summary

Calls happen inside Specloop now, in the same conversation as the project they're about. You press Call, the people in that thread are rung wherever they are, and when you hang up the transcript and a short summary arrive in the chat. Nothing to install, no meeting link to hunt for, and no notes to write up afterwards.

Start a call from any conversation

1. Open Support chat and choose the conversation for the project.
2. Check the language picker next to the Call button and pick the language you'll be speaking. English is the default. Spanish, German, French, Italian, Portuguese and Serbian (which also covers Montenegrin, Croatian and Bosnian) are there, plus a mixed English and Spanish option.
3. Press Call.

The call opens in its own tab with video and screen share, so the portal stays usable while you talk. You can open a document, check a pin or look at the preview without leaving the call.

Everyone in the thread gets rung

A call isn't a chime and a toast you might miss. Everyone in the conversation gets a full-screen incoming call with Answer and Decline, on every tab and device where they have Specloop open. If they've allowed notifications, it reaches them even with no Specloop tab open.

Answer on your laptop and your phone stops ringing at the same moment, along with any other tab. Decline works the same way.

During the call

• Screen share is built in. Share a tab, a window or your whole screen.
• Translate opens a panel beside the video that shows every sentence in your own language, with who said it and the original underneath. Each person picks their own language, so a call between English and Montenegrin speakers reads naturally for both sides. You can copy the translated transcript at any point.
• Chat opens the project conversation next to the call. Anything typed there, a link or a spelling or an address, stays in the thread after the call instead of disappearing with it.

Bring in someone who isn't in Specloop

Two ways, both without an account:

1. Invite by link. During a call, press Invite by link and send it to anyone. They type their name and join in the browser. The link stops working when the call ends.
2. A meeting room link. Every member of the team has a permanent room at specloop.ai/meet/their-name, which works in any calendar invite. Guests type their name and join. There's more on rooms and booking pages in our post on scheduling and booking links.

After the call

When the call ends, its card moves to the bottom of the chat. A few minutes later the transcript and summary arrive on the same card: what was discussed, the decisions made, and the action items with who owns each one. Show transcript opens the full conversation labelled by speaker, and the copy button copies the summary for an email or a document.

Calls with a client are filed in that client's conversation, so the record sits with the project rather than in someone's inbox. We covered the card itself in more detail in calls that file themselves.

Tips

• Start the call from the right conversation. The summary lands where the call started.
• Pick the language before you press Call. It sets how the transcript is written, and the summary follows it.
• Say decisions out loud. "So we're agreed, the booking page goes live Friday" becomes a clean line under Decisions.
• Allow notifications once. Then a call reaches you even when Specloop isn't open.